Mobile Telecoms

The mobile telecommunications marketplace is fiercely competitive and is notorious for its high rates of customer turnover or 'churn'. To stay ahead of the competition, providers need to retain existing customers and acquire new ones by offering compelling packages that combine the handsets and tariffs that savvy customers demand.

Phones and pricing packages change frequently and a proliferation of special offers and promotions make it even harder to gather and analyse competitive market data. CInergy directly addresses this need with Accelerated Intelligence™ by delivering the power of up-to-date competitive intelligence to the people who deal with customers.

CInergy has a proven track record of delivering enterprise-scale solutions to the mobile telecom industry and our Accelerated Intelligence™ system is used to support thousands of customer calls a day.

CInergy brings together the following ingredients to deliver the most innovative, reliable, end-to-end customer acquisition and retention solutions for mobile network operators and retailers:

• Deep understanding of the mobile telecommunications industry
• Expertise in customer acquisition and retention
• A web-based software application designed for the mobile telecom industry
• Actionable intelligence data and analysis integrated seamlessly into a single solution

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