CInergy International

CInergy International was set up in 2003 by Managing Director, Brian Boroff and Chairman, Richard Merrigan, to deliver customer acquisition and retention solutions to providers of mobile and fixed telecom, broadband and digital television services.

When service providers' sales and retention teams are talking with customers, they need to be able to protect their market share and position their offerings against those of their competitors. Unless it can deliver a compelling package, the company risks missing out on sales, damaging its brand and losing existing customers, with the ensuing impact on the bottom line.

CInergy's core offering, Accelerated Intelligence™ (AI™), is an intuitive, web-based service that enables immediate and significant improvements in sales performance and customer retention and is already in use by service providers with some 30million customers in the UK. Integrated across every customer touch point, each tailored configuration of CInergy AI™ arms customer-facing staff with the data and analysis they need to negotiate confidently with customers whose contracts are up for renewal or at risk of termination, in order to prevent losing their business to the competition.

CInergy also provides CInergy AI Report Module™ - an enterprise-scale, secure web-based document management system, which enables effective sharing of business intelligence sourced from within and outside the organisation. The system, which can be up and running in a matter of weeks, is currently in use by Global 500 organisations in Europe and the US.

Find out more about CInergy's pedigree.

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